At Sahibjee, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, create an account, or purchase our products.
By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information in accordance with its terms.
Information We Collect
We may collect the following information when you interact with our website:
- Full name
- Email address
- Telephone or mobile number
- Billing and shipping addresses
- Date of birth (where voluntarily provided)
- Order history and purchase information
- Payment information required to complete transactions
- IP address, browser type, device information, and website usage data
For your security, Sahibjee does not store your debit or credit card details. All online payments are processed securely through trusted third-party payment gateways that comply with industry security standards.
How We Use Your Information
Your information is used only for legitimate business purposes, including:
- Processing and delivering your orders.
- Providing customer support and responding to inquiries.
- Managing your account and purchase history.
- Processing refunds, exchanges, and order modifications.
- Improving our website, products, and customer experience.
- Preventing fraud and maintaining website security.
- Sending order confirmations, shipping updates, and service notifications.
- Sending promotional emails and marketing communications (only where permitted).
You may unsubscribe from marketing emails at any time by using the Unsubscribe link included in our emails.
Sharing Your Information
Sahibjee values your privacy and does not sell, rent, or trade your personal information.
Your information may only be shared with trusted third parties when necessary to provide our services, including:
- Courier and logistics partners for order delivery.
- Payment gateways for secure payment processing.
- Technology and hosting providers who maintain our website.
- Government or legal authorities where disclosure is required by applicable law.
Account Information
If you create an account with Sahibjee, you may access and manage your personal information, including:
- Viewing your order history.
- Tracking current orders.
- Updating billing and shipping addresses.
- Managing your communication preferences.
You are responsible for maintaining the confidentiality of your account credentials and for all activities carried out under your account.
Cookies & Similar Technologies
Our website uses cookies and similar technologies to improve functionality, enhance your shopping experience, remember your preferences, and analyze website traffic.
Cookies help us to:
- Keep products in your shopping cart.
- Remember your preferences.
- Improve website performance.
- Understand how visitors use our website.
You may disable cookies through your browser settings. However, certain features of the website may not function properly if cookies are disabled.
Google Analytics
Sahibjee uses Google Analytics and similar analytical tools to understand website traffic and improve user experience. These services collect anonymous information such as browser type, pages visited, session duration, and device information. No personally identifiable payment information is collected through these analytics services.
Data Security
We implement appropriate technical, administrative, and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, misuse, or destruction.
Although we take every reasonable precaution to safeguard your information, no method of electronic transmission or internet storage can be guaranteed to be completely secure.
Your Rights
Subject to applicable laws, you may have the right to:
- Request access to your personal information.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information where legally permissible.
- Withdraw consent for marketing communications at any time.
Third-Party Links
Our website may contain links to third-party websites for your convenience. Sahibjee is not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of any third-party websites they visit.
Policy Updates
Sahibjee reserves the right to update this Privacy Policy at any time to reflect changes in legal requirements, business practices, or website functionality. Any updates will become effective immediately upon publication on this page.
Contact Us
If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact our Customer Support team through the contact information provided on our website.